• This is Service Design Drinks Berlin.

    A monthly (mostly online) get-together for Service Design people. Have a drink. Meet people. Learn stuff.

  • Welcome.

    Service Design Drinks Berlin is a monthly gathering for creative service designers in Berlin.

    We aim to inspire, educate and engage the service design community in Berlin (and the world!).

    Service design is an ever evolving world and this is our stage for the ongoing conversation.

  •  

    It's time to say good bye 🥲

    We (Melanie, Dee, Matias & Adam) the hosts of Service Design Berlin have decided after 3 years and countless events have decided it's time to had over the baton to a new team! Its been a blast, check out all the events from the last three years below!

     

    If you are interested in becoming an organiser of the Service Design Drinks Berlin in 2023 and beyond then please sign up with this short questionnaire.


     

  • Previous Talks

    13th July 2022

    Going Beyond Service Design: Lessons from the Public Sector with Simone Carrier and Nora Said

    In person event @ Miro

     

    11th May 2022, 19:00 (CET)

    Creating meaningful change through design research with Geke Van Dijk

    Youtube Video

     
    30th Mar 2022, 19:00 (CET)

    Fireside chat with Nick Morgan-Jones: How to quit your job and start a company

    Youtube Video

     

    10th Nov 2021, 19:00 (CET)

    Fireside chat with Flávio Bezerra: Rediscovering creativity

    Youtube Video
     

    6th Oct 2021 User Research:

    Fireside chat with Nikki Anderson, Founder of User Research Academy

    Youtube Video

     

    12th Aug 2021 Purpose and Cutlure:

    Fireside chat with Naz Pelen Head of design, Ecosia.

    Youtube Video

     

    12th Aug 2021 Portfolio Review Jam:

    Community peer-review event

    (Not recorded)

     

    7th July 2021 Design Leadership:

    Fireside chat with Marianne Guillen from Spotify

    Youtube Video

     

    14th May 2021 -Testing Business Ideas

    David Bland, CEO & Founder of Precoil
    Youtube Video - Get the book

    7th April 2021 - Women in Service Design

    with Natalie Kuhn (she/her) & Shikha Mittal (she/her)

    Youtube Video

     

    3rd March 2021 - The real value of Service Design.

    with Marc Fonteijn from The service design Show

    Youtube Video

     

    3rd February 2021 - Happy new year! Learning career resilience - Fireside Chat

    Hannah Baker and Jeff Humble from the fountain institute.

    Youtube Video

    9th December 2020 End of year special! How to create a career you love.
    Mauro Rego Google AI & Being Visual
    Youtube Video


    18th November 2020 Design Ethics - The superpower of designers

    Clive K.Lavery and Randy Hunt In partnership with Singapore SDD

    Youtube Video

     

    28th October 2020 Doing, learning and jamming - A Virtual Fireside Chat

    Adam StJohn Lawrence Author of This is Service Design Doing and Ana Kyra Bekš Co founder of Servis8
    Youtube Video


    30th September 2020 From Student to Leader A Virtual Fireside Chat

    Sarah Drummond CEO of Snook, the CDO @ Northgate public Services and Louise Downe is the author of Good Services
    Youtube Video

     

    3rd September 2020. Dilemmas when designing for sustainability

    Cecilie Udsen Gleberg Falk product designer and Michal Subel product manager at Zalando
    Youtube video

     

    8th July 2020. Designing for Patient Centricity

    Prof Dr. Alfred Angerer, Center for Healthcare Management, Zurich University of Applied Sciences ZHAW & Gábor Kőhalmi, Strategic Designer at Helios Clinics

    Youtube Video

    May 3rd 2020 Designing Rituals for Service Design
    Ted Matthews, Chair of Service Design, The Oslo School of Architecture and Design (AHO) & Adam B Cochrane, Product Designer, Zalando SE

    Youtube Video

    May 5th 2020 Futures Thinking in Uncertain Times
    Géraud de Laval, Product Designer, Smart lab - Romande Energie & Juli Sikorska , Strategic Designer, MIT Climate CoLab
    youtube video


    April 1st 2020 How to progress in your career - Mindset, routines and the skills you need on your career path
    Florian Holstein Design Manager at Facebook (London) & Matias Ferrero, Senior Service and Interaction Designer at Fjord Berlin
    youtube video

    March 4th 2020 Ethics in Design.

    Presented by: Leandro Velasco, Senior Product Designer at SoundCloud & Dee Scarano, Product Strategy Consultant.

    Ahoy Berlin GmbH.

  • We are the group formally known as 'Nice People'

    Meet the masterminds behind Service Design Drinks Berlin. You probably know them, since they have been the main organizers of the Global Service Jams for the past five years in Berlin. If you want to learn more about them, just write to them!

    Matias Ferrero

    Design Manager at Zalando and proud wearer of many (metaphorical) hats

     

    Linkedin

    Melanie Robalino

    Sr. Strategic Designer and master of getting teams from A to B

     

    Linkedin

    Adam B Cochrane

    Service Designer at Zalando and breaker of ice and drinker of fine coffee

     

    Website

    Dhyana Scarano

    Freelancer, teller of witty jokes and official dancing queen

     

    Website

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    We are on ADPlist too!

    If your looking for a mentor, some design support, a cheerleader, or a listening ear. Mati & Adam are now on adplist.org feel free to reach out to them and get connected!

     

    Hi, I'm Adam B Cochrane

    "Adam is the best mentor I could have ever asked for. He has guided me through a complicated strategic planning process, which has been challenging in bringing together different stakeholders and various demands" - Maria

    Hi, I'm Matias Ferrero

    "Matias has been great in all the ways I could expect someone would mentor me! He has tremendous knowledge of the design field and provided me with a lot of advice from his experience and expertise." - Mabel

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