• This is Service Design Drinks Berlin.

    A monthly get-together for Service Design people. Have a drink. Meet people. Learn stuff.

  • Welcome.

    Service Design Drinks Berlin is a monthly gathering for creative service designers in Berlin.

    We aim to inspire, educate and engage the service design community in Berlin (and the world!).

    Service design is an ever evolving world and this is our stage for the ongoing conversation.

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    Lost in Translation: How Service Design helps!

     

    29 November 7:00pm (CET)

    Join us on November 29th for a captivating evening delving into the world of Service Design and implementation. Hosted at the SAP Berlin, located at George-Stephenson-Str. 7-13, 10557 Berlin, Germany, this event promises to be an exploration of innovative practices to shaping the future of organizations with different stakeholders.

     

     

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    Event Host: SAP Berlin

    George-Stephenson-Str. 7-13, 10557 Berlin, Germany

     

    SAP innovations enable thousands of customers worldwide to collaborate efficiently and harness business insights. Learn about the SAP organizations, our history, sustainability, diversity, frequently asked questions, and more here

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  • Our Partner.

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    Our next events will be sponsored by the fantastic Adobe XD.

    Adobe XD is a vector-based user experience design tool for web apps and mobile apps, developed and published by Adobe Inc. It is available for macOS and Windows, although there are versions for iOS and Android to help preview the result of work directly on mobile devices

     

    Facebook @adobexd Twitter @AdobeXD Instagram @AdobeDesigner

    Want to sponsor the service design drinks Berlin? feel free to reach out to us - hello@sddberlin.com

  • Previous Talks

    4th October 2023

    Service Design Global Conference Special Edition: From Designers to Design Leaders with Mariel Maciá (McKinsey) and Gloria Rupprecht (Zalando)

    In person event @N26

     

    17th September 2023

    Design Challenges in Mental Health & Digital Care with Nina Löwen, Product & User Researcher at HelloBetter as well as clinical psychologist and Clive K Laver, Principal Product Designer at Zalando and Mental Health First-aider.

    In person event @Futurice

     

    29th June 2023

    AI for Designers with Dr. Sebastian Loewe and Mauro Rego

    In person event @BCGX

     

    01th June 2023

    SDD X UX Camp Special Edition with Lutz Schmitt, Consultant UX and Service Design, Marvin Olukayode Hassan, Design Manager & Career Coach and Holger Eggert, Innovation Lead, Strategy Expert, Change Agent

    In person event @ Thoughtworks Berlin⁠

     

    27th April 2023

    How to boost your career by creating and facilitating engaging experiences with Dee Scarano, Melanie Robalino, Adam Cochrane and Matias Ferrero

    In person event @ Amboss

     

    13th July 2022

    Going Beyond Service Design: Lessons from the Public Sector with Simone Carrier and Nora Said

    In person event @ Miro

     

    11th May 2022, 19:00 (CET)

    Creating meaningful change through design research with Geke Van Dijk

    Youtube Video

     

    30th Mar 2022, 19:00 (CET)

    Fireside chat with Nick Morgan-Jones: How to quit your job and start a company

    Youtube Video

     

    10th Nov 2021, 19:00 (CET)

    Fireside chat with Flávio Bezerra: Rediscovering creativity

    Youtube Video
     

    6th Oct 2021 User Research:

    Fireside chat with Nikki Anderson, Founder of User Research Academy

    Youtube Video

     

    12th Aug 2021 Purpose and Cutlure:

    Fireside chat with Naz Pelen Head of design, Ecosia.

    Youtube Video

     

    12th Aug 2021 Portfolio Review Jam:

    Community peer-review event

    (Not recorded)

     

    7th July 2021 Design Leadership:

    Fireside chat with Marianne Guillen from Spotify

    Youtube Video

     

    14th May 2021 -Testing Business Ideas

    David Bland, CEO & Founder of Precoil
    Youtube Video - Get the book

    7th April 2021 - Women in Service Design

    with Natalie Kuhn (she/her) & Shikha Mittal (she/her)

    Youtube Video

     

    3rd March 2021 - The real value of Service Design.

    with Marc Fonteijn from The service design Show

    Youtube Video

     

    3rd February 2021 - Happy new year! Learning career resilience - Fireside Chat

    Hannah Baker and Jeff Humble from the fountain institute.

    Youtube Video

    9th December 2020 End of year special! How to create a career you love.
    Mauro Rego Google AI & Being Visual
    Youtube Video


    18th November 2020 Design Ethics - The superpower of designers

    Clive K.Lavery and Randy Hunt In partnership with Singapore SDD

    Youtube Video

     

    28th October 2020 Doing, learning and jamming - A Virtual Fireside Chat

    Adam StJohn Lawrence Author of This is Service Design Doing and Ana Kyra Bekš Co founder of Servis8
    Youtube Video


    30th September 2020 From Student to Leader A Virtual Fireside Chat

    Sarah Drummond CEO of Snook, the CDO @ Northgate public Services and Louise Downe is the author of Good Services
    Youtube Video

     

    3rd September 2020. Dilemmas when designing for sustainability

    Cecilie Udsen Gleberg Falk product designer and Michal Subel product manager at Zalando
    Youtube video

     

    8th July 2020. Designing for Patient Centricity

    Prof Dr. Alfred Angerer, Center for Healthcare Management, Zurich University of Applied Sciences ZHAW & Gábor Kőhalmi, Strategic Designer at Helios Clinics

    Youtube Video

    May 3rd 2020 Designing Rituals for Service Design
    Ted Matthews, Chair of Service Design, The Oslo School of Architecture and Design (AHO) & Adam B Cochrane, Product Designer, Zalando SE

    Youtube Video

    May 5th 2020 Futures Thinking in Uncertain Times
    Géraud de Laval, Product Designer, Smart lab - Romande Energie & Juli Sikorska , Strategic Designer, MIT Climate CoLab
    youtube video


    April 1st 2020 How to progress in your career - Mindset, routines and the skills you need on your career path
    Florian Holstein Design Manager at Facebook (London) & Matias Ferrero, Senior Service and Interaction Designer at Fjord Berlin
    youtube video

    March 4th 2020 Ethics in Design.

    Presented by: Leandro Velasco, Senior Product Designer at SoundCloud & Dee Scarano, Product Strategy Consultant.

    Ahoy Berlin GmbH.

  • Meet the team!

    Meet the masterminds behind Service Design Drinks Berlin. If you want to learn more about them, just write to them!

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    Akanksha Gupta

    Strategic Designer @ BCG X

     

    Linkedin

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    Christian Smirnow

    Service Designer @ Futurice

     

    Linkedin

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    Felicitas Schmittinger

    Strategic Designer @ BCG X

     

    Linkedin

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    Genevieve Brechel

    Senior Service & Experience Designer

     

    Linkedin

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    Laura Soto

    Innovation & Entrepreneurship Consultant @ TOM SPIKE

     

    Linkedin

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    We are on ADPlist too!

    If you're looking for a mentor, some design support, a cheerleader, or a listening ear. Some of us are now on adplist.org feel free to reach out to them and get connected!

     

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    Hi, I'm Laura Soto

    I am Consultant that loves to support intra and entrepreneurs to develop products that solve real problems and that they can profit from them.

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    Hi, I'm Matias Ferrero

    "Matias has been great in all the ways I could expect someone would mentor me! He has tremendous knowledge of the design field and provided me with a lot of advice from his experience and expertise." - Mabel

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